Free shipping to United States for orders over $60 USD

Everything you need to know.

Orders & Shipping

When will my order ship?

Orders are packed and shipped within 1–2 business days. You'll get a tracking link by email the moment it leaves the studio.

Do you ship worldwide?

Yes — free worldwide shipping on every order, always. Delivery is typically 2–5 business days domestically and 5–12 days internationally.

Can I change or cancel my order?

We move fast, but email help@noir.division within an hour of ordering and we'll do our best to catch it before it ships.

Returns & Exchanges

What is your return policy?

Unworn pieces with tags can be returned within 30 days for a full refund or exchange. Final-sale items are marked at checkout.

How do I start a return?

Sign in to your account, open the order, and select the items you'd like to return for a prepaid label.

When will I get my refund?

Refunds are issued to your original payment method within 3–5 business days of us receiving the return.

Product & Sizing

How do the jorts fit?

Intentionally oversized and wide-leg. If you're between sizes, size down for a cleaner line or stay true for the baggy look.

How should I wash them?

Cold wash, inside out, hang dry. The garment wash keeps fading with wear — that's the point.

Is it all the same cut?

One silhouette, four washes. Every pair is garment-washed in small batches, so each fades a little differently.

Account & Rewards

Do I need an account to order?

No — you can check out as a guest. But an account saves your details and order history.

What is NOIR Rewards?

Our free members program: earn points on every order and redeem for credit. See the Rewards page for tiers and perks.

I forgot my password.

Head to the sign-in page and select “Forgot your password?” to reset it by email.

Still need a hand? Contact us →